How can a server effectively anticipate customer needs?

A server can effectively anticipate customer needs by observing body language and engaging in proactive communication. This approach involves being attentive to the non-verbal cues exhibited by customers, such as their facial expressions, posture, and gestures. Observing these signals allows the server to gauge the customers' satisfaction and readiness for the next course or their desire for additional items.

Proactive communication enhances this process by involving the server in initiating conversations, asking open-ended questions, and offering assistance without waiting for customers to express their needs. This anticipatory service fosters a positive dining experience, as customers often feel valued and cared for when their needs are addressed before they have to vocalize them.

In contrast, the other options do not promote effective anticipatory service. Being unaware of any indicators limits the server's ability to respond appropriately to customers. Waiting for customers to ask for assistance often leads to missed opportunities to enhance their experience. Focusing solely on the menu disregards the importance of interpersonal interaction and customer engagement, which are crucial in a service setting.