What is a 'shift change' in a restaurant?

A 'shift change' in a restaurant refers specifically to the process of transitioning responsibilities between outgoing and incoming staff. During a shift change, the team that is finishing their shift hands over tasks and updates to the incoming team, ensuring a smooth continuation of operations. This includes communicating any relevant information about tables, special instructions, ongoing orders, and any issues that may have arisen during their shift.

This transition is crucial for maintaining service quality and efficiency in a restaurant setting, as it helps ensure that everyone is on the same page and that there is no disruption in service. Understanding this process is key for staff as it promotes teamwork and helps to create a seamless dining experience for guests.